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Heating Frequently Asked Questions

Heating FAQs

Click to view Cooling FAQs

1. Heat not working?

  • Is the red emergency switch at the top of the stairs and the switch on the side of the unit on?
  • Is the thermostat set above room temperature?
  • Press the red reset button on the relay only once. If the burner does not run at all, check for a blown fuse or tripped breaker
  • If the burner still fails to operate, call (203) 227-5181 for service.

2. What is the difference between a furnace and a boiler?

A furnace uses forced hot air to produce the heat in your home. A boiler uses hot water. More

3. While I'm on winter vacation, what temperature should I leave my house?

You should keep your heat set between 60-65 degrees to keep the pipes from possible freezing.

4. Do my radiators need to be bled during the heating season?

That is not normally necessary unless you are having a specific problem.

5. My heating equipment is very old. How do I know if it is time to replace it?

Although there is no exact age when equipment must be replaced, many consider replacement within a 20- to 25-year time frame. If your equipment has been properly maintained, and continues to run efficiently, it could have a longer life span.

6. Why does my house only heat up to 68 degrees when I put my thermostat at 70 degrees?

Thermostats are not always 100% accurate and there will often be a small difference.

For more information please contact us at (203) 227-5181 or