New Homeowner

Head Into Summer With These Updates!

Head Into Summer With These Important Seasonal Updates

Whole-Home Surge Protection

Protect your home’s most valuable systems with a whole-home surge protector - an upgrade not commonly found in most residences. This added protection helps safeguard HVAC systems (including ductless units), smart appliances, tankless water heaters, EV chargers, and other sensitive electronics from damaging power spikes. Most surges are caused by utility grid switching, transformer issues, or internal appliance cycling, not just lightning. Even small, repeated surges can gradually damage equipment and shorten system life. A whole-home surge protector can be installed on its own or paired with an electrical safety check for added peace of mind, helping protect your home while identifying other potential electrical concerns.

 
 
 

Pool Season Reminder

Getting ready to open your pool? Now is the time to make sure your propane tank is ready for the first dive! Running out of propane can delay your plans and create unnecessary hassle at the start of summer.

Visit gaultenergy.com/pool-open to let us know when you plan on turning your pool heater on, so we can ensure uninterrupted propane deliveries all season long. Our team will help keep your supply on track with reliable, on-time service.

 

Important Safety Recall: Triangle Tube Boilers

The manufacturer, Triangle Tube, in coordination with the U.S. Consumer Product Safety Commission, has issued a recall of certain boiler models due to a potential risk of carbon monoxide poisoning.

The recall covers: Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers manufactured between December 2011 and April 2019, with serial number prefixes beginning with PT, PTE, PA, PEA, or AE. Visit www.triangletube.com for more information about the recall or read our customer-wide notice here!

If You Own A Triangle Tube Boiler Please Take the Steps Below:

  1. Call us at 203.227.5181 to schedule an appointment with one of our Service Supervisors to discuss replacement options.

  2. Ensure your carbon monoxide detectors are functioning properly; if you do not have them installed, please install them immediately.

  3. Familiarize yourself with symptoms of carbon monoxide exposure, including headache, dizziness, nausea, confusion, and fatigue. If you or anyone in your household experiences these symptoms, leave the premises immediately and contact emergency services.

A Note From Sam

What’s your New Year’s Resolution?

Ours is to keep your home efficient, prevent costly breakdowns, and ensure year-round comfort.

We suggest a few simple safety checks that can make a big difference in keeping your home safe, comfortable, and worry-free.

  1. Electrical Safety Check: Our licensed electricians will inspect your home’s electrical panels, outlets, and wiring to ensure everything is operating safely and efficiently. This check can enhance safety, improve energy efficiency, and help keep your system up to code. Starting February 1st, save 50% on your electrical safety check - now is the perfect time to protect your home and prevent unexpected issues all year long.

  2. Propane Safety Check: For customers using propane, our Propane Safety Check includes inspecting your tank, lines, and appliances for leaks or issues. We’ll help you avoid unexpected repairs… or maybe just ensure your gas fireplace doesn’t go out!

  3. Oil Tank Inspections: Our technicians perform an Oil Tank Inspection as part of your Bioheat system tune-up to spot wear and tear before it becomes an emergency. And with a Heating Equipment Check, our technicians will make sure your furnace or boiler is clean, efficient, and ready for action.

Winter weather puts added stress on your electrical, heating, and fuel systems, so now is the perfect time to schedule these essential inspections.

Wishing you a safe, warm, and happy 2026!

Sam Gault

Guest Spotlight: Harry, Field Supervisor

Guest Spotlight: Harry, Field Supervisor

Q: What’s one thing you wish more homeowners knew?

A: Know where their emergency switches are!

Emergency Switches shut off the burner in your heating system. Most homes have at least two: one located at the top of the basement stairs and another on or near their heating equipment. Both should have a red switch plate for easy identification.

Know where your main water shut-off valve is located in case you need to shut off the water. And make sure you know where your electrical panel is located and that the breakers are properly marked!

HVAC Troubleshooting

Troubleshooting Common HVAC Problems

  1. No Power: If your HVAC system is not turning on, check the circuit breaker or fuse box to ensure there is power to the unit. Reset or replace any tripped breakers or blown fuses.

  2. Uneven Heating or Cooling: If some areas in your home feel significantly warmer or cooler than others, check if the vents and registers are open and unblocked. Ensure that there are no obstructions impeding airflow.

  3. Airflow Issues: If you notice weak airflow from your vents, check the air filters. Dirty filters can restrict airflow, reducing system efficiency. Clean or replace filters as needed.

  4. No Cooling or Heating: If your HVAC system is running, but no cool or warm air is coming out, check the thermostat settings. Ensure it is set to the appropriate mode (cooling or heating) and at the desired temperature.

  5. Frozen Evaporator Coil: If the evaporator coil inside the air handler becomes frozen, it could be due to restricted airflow or low refrigerant levels. Clean the filters and check for any blockages. If the issue persists, give us a call to inspect for refrigerant leaks.

  6. Unusual Noises: Strange noises, such as grinding, rattling, or banging, could indicate a problem with your HVAC system. Turn off the system and contact our office for an appointment to diagnose and repair the issue.

  7. Strange Odors: Foul or burning smells coming from your HVAC system may be a sign of mold, electrical problems, or a malfunctioning component. Turn off the system and schedule an appointment with one of our technicians to investigate and resolve the issue.

  8. High Energy Bills: If you notice a sudden increase in energy bills, it could be due to an inefficient HVAC system. Check the air filters, ensure proper insulation, and consider scheduling regular maintenance to improve efficiency.

  9. Thermostat Problems: If your HVAC system is not responding to thermostat adjustments or is not accurately maintaining the set temperature, check the thermostat batteries, and ensure it is properly calibrated.

  10. Short Cycling: If your HVAC system turns on and off frequently, it may be short cycling, which can waste energy and put strain on the components. Check the air filters, thermostat settings, and ensure proper ventilation.

IF YOU’D LIKE TO LEARN MORE ABOUT OUR SERVICE AND INSTALLATION OPTIONS,
PLEASE
CLICK HERE OR CALL 203.227.5181.

Heating Maintenance Tips

Preventable HVAC Maintenance Tips: Heating Equipment

  1. Regular Inspection: Schedule an annual inspection by one of our qualified HVAC technicians. They will check for any issues, clean the system, and perform necessary adjustments to ensure optimal performance.

  2. Change Air Filters: Regularly change or clean the air filters in your heating system. Clogged filters can restrict airflow and reduce efficiency. Depending on the type of filter, this may need to be done every one to three months.

  3. Keep Vents and Registers Clean: Make sure that vents, ducts, and registers are clean and unobstructed by furniture, rugs, or other items. Blocked vents can disrupt airflow and reduce heating efficiency.

  4. Check for Leaks: Inspect your heating system for any signs of leaks, especially if you have a boiler or a furnace that uses fuel. Leaks can be dangerous and should be addressed immediately by one of our technicians.

  5. Test Safety Features: Make sure safety features, such as carbon monoxide detectors, are working correctly. Carbon monoxide leaks can be extremely dangerous, so having functioning detectors is vital.

  6. Insulate and Seal: Properly insulate your home to reduce heat loss and seal any air leaks in windows, doors, and walls to maintain a more consistent indoor temperature.

  7. Boiler/furnace clean-out: Before the start of the winter season, you should get an inspection and the recommended annual maintenance on your boiler or furnace. Give us a call to schedule your annual tune up.

If you’d like to learn more about our service and installation options for heating equipment,
please click here or call 203.227.5181.

Air Conditioning Maintenance Tips

Preventable HVAC Maintenance Tips: Cooling Equipment

  1. Change your filters: Your AC system collects dirt, dust, and other matter which can reduce efficiency, decrease your indoor air quality, and deteriorate your system. It is important to check, clean, and change your air filters for your system to work to the best of its ability.

  2. Clean the outdoor areas: Your exterior AC condenser needs a good once over; clear at least a 2-foot perimeter from leaves, branches, and other debris that may impede on the unit’s ability to perform.

  3. Improve your cooling power: Programmable thermostats allow you to have more control over the temperature inside your home and a smart thermostat can be managed from your smartphone.

  4. Shop energy efficient: Invest in energy-efficient accessories like window coverings and appliances so your cooling equipment doesn’t have to work as hard to keep your home cool.

  5. Clean condenser coils: Cleaning your condenser coils is another way to make sure that your AC system is running smoothly. All you have to do is turn off the power and spray the coils with water to remove any dirt and debris!

  6. Listen for noise: As your AC unit is running, do you hear any grinding, hissing, rapid vibration, or other strange noises? If you hear any unusual noises, give us a call to schedule a technician to come find out the cause!

  7. Consider an upgrade: If you have an older unit (greater than 15 years old or an R22 unit), you are at risk for a break down that won’t be fun in the middle of summer. Upgraded systems are more energy efficient and will help you save money in the long run!

  8. Schedule a professional tune up: Give your AC system some TLC by calling to schedule your annual maintenance to make sure your home stays cool all summer long.

If you’d like to learn more about our service and installation options for cooling equipment,
please click here or call 203.227.5181.