Explore Heating Service

for Propane & Natural Gas Equipment

Keep your propane or natural gas heating system running safely, efficiently, and reliably with expert maintenance you can count on all season long. Call to schedule an appointment today!

Our Plans

Equipment We Service

FAQ

Propane & Natural Gas Heating Equipment We Service

Give us a call to schedule your next service appointment.

The Comfort of Knowing You are Well Protected

Our technicians have decades of experience servicing and diagnosing heating systems. Whether you need routine yearly maintenance or a one-time repair, we’re here to provide expert service and guidance for your home.

Each of our Protection Plans were designed with four goals for our customers in mind:

  1. Help you save money on costly repairs from unmaintained equipment

  2. Reduce the likelihood of equipment breakdown

  3. Extend the life of your equipment 

  4. Provide peace of mind with 24/7 expert service

Read more about equipment maintenance

Our Propane & Natural Gas Heat Plan

Our Heating Equipment Protection Plans are the best and most affordable way to ensure your equipment is operating efficiently and properly maintained. Our Plans will help you save money on costly repairs from unmaintained equipment, reduce the likelihood of equipment breakdown and extend the lifetime of your equipment.

    • Precision Tune-Ups: keeps your equipment running at its best to save money on repairs

    • Priority Service: have your choice of appointments throughout the day

    • 24/7 Emergency Service: we’re here for you whenever you need us

    • Respect for Your Property: we’ll treat your home like it is our own

    • All New Parts: we use new parts when we make repairs

    • Guaranteed Workmanship

    • 100% Satisfaction: we’ll make sure you get exactly what you need

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  • What should I do if I smell gas?

    • Leave the Area: Take immediate action by getting all people and pets out of the home.

    • No Flames or Sparks: Avoid igniting the gas! Do NOT turn off/on any lights or electrical devices and do NOT use a cell phone inside the home.

    • Shut the Gas Off: If it is safe to do so, turn off the main gas supply valve on your propane tank. For step by step instructions, watch our how-to video HERE.

    • Report the Leak: Call us at 203.227.5181 or an emergency responder; our trained technicians or an emergency responder can determine whether it is safe to return to the home.

    • System Check: Before using any of your propane appliances, a Gault technician must check your entire system to ensure there are no leaks.

    My propane system might have a leak. How can I tell?

    • By the smell. All family members in the home should be able to recognize the scent of propane; it is often compared to garbage, sewage, a skunk’s spray or a dead animal.

    • We recommend installing a propane gas detector and carbon monoxide detector as an extra precaution. If you think you smell gas, follow the above steps and call us at 203.227.5181 to report a gas smell.

Add A Propane Tank Monitor for Peace of Mind

For appliances with occasional use, like a fireplace or pool heater, a tank monitor offers peace of mind, ensuring you always have enough fuel when you need it

  • Our easy to install tank monitors use wireless and cellular technology to track how much propane is in your tank. When it drops to below a certain level, the monitor sends us an alert to schedule a propane delivery. And as a tank monitoring customer, your next delivery gets prioritized in our schedule.

  • A working tank monitor does more than just track your propane use. It can also alert us to sudden changes in pressure or fuel level. With a working propane tank monitor installed, you will have peace of mind knowing that we’ll be notified before a run out occurs.

  • You might not realize, but running out of propane could cost you. Once a tank is empty, a propane technician is required to run a pressure & safety test before another delivery can be made.

  • A propane tank monitor makes automatic delivery seamless! Whether you’re heating your home or just use propane for your amenities, like the pool or appliances, the monitor is perfect for tracking changes in use. All this data goes into our system to calculate when you’ll receive your next delivery.

Frequently Asked Questions

Click here to view our How To Videos

  • In the event your heat turns off, there are a couple of steps that you can complete before calling us. Watch our step-by-step video here or follow the steps below. If your system does not turn on after completing these steps, please call us at 203.227.5181 to schedule a service call.

    • Make sure your thermostats are in heat mode and set above room temperature

    • Check the gauge on your oil or propane tank to ensure that you are not out of fuel. Not sure how, check out our how-tovideo.

    • Check your electrical breaker to make sure it is not turned off

    • Check that the heating system burner switches are in the ON position. The switches are located at the top of the basement stairs or outside of the utility or mechanical room, and on the heating system itself

    • Once you’ve verified that all of the switches are on, you can try to reset the furnace or boiler

    • To reset your system, locate the red reset button on the heating system itself. The button is located towards the bottom of the unit

    • Press and hold down the reset button for 5 seconds and then release

    • The system should start automatically within 10 seconds

  • A boiler uses hot water (think of boiling water) to heat your home, and a furnace uses warm air, also referred to as forced air.

  • The standards for energy efficiency are set by the U.S. Department of Energy with either a HSPF or AFUE rating assigned to every piece of heating equipment. HSPF (Heating Seasonal Performance Factor) is how the heating efficiency of heat pumps are rated; the higher the HSPF, the more efficient the units is. AFUE (Average Fuel Utilization Efficiency) is the measurement of efficiency of gas- and oil-fired heating equipment. The rating is shown as a percentage indicating how much fuel is used to heat a house – and how much is wasted. The higher the percentage, the better the efficiency.

  • Although there is no exact age at which equipment should be replaced, experts consider replacement within a 15- to 20-year time frame. If your equipment has been properly maintained and continues to run efficiently, it could have a longer lifespan. Learn more here.

  • Yes! Regular system maintenance is critical to keeping your system working at peak efficiency, which can help you save money on your monthly utility bills, prevent breakdowns, and extend the lifespan of your system. Learn more here.